The #1 Reason To Call Instead of Text, According To Science

A new study has discovered the main benefit of making a phone call.

Amardeep Parmar Linda Caroll Casey Botticello Steve Campbell Jack Shepherd The Curious Brain The Startup Rohit Gupta Stay Curious

Like many people lately, I have been texting a lot with friends and family. COVID-19 (and the physical separation it requires) has made physical social interaction very limited, therefore requiring more of me to keep my relationships strong and healthy.

There can be so many obstacles that prevent you from seeing your loved ones in person, from busy schedules to long distances to an unexpected pandemic.

Fortunately, modern technology allows us to contact those we miss through phone calls or text messages. However, if you’re more likely to type messages than verbal ones, you might want to reconsider.

According to science, you should call your friends and family instead of texting if you want better relationships with them.

The Journal of Experimental Psychology released research that suggested communication interactions that included voice, such as phone calls or video chats, helped create stronger social bonds than communication mediated through writing, such as texting or email.

I want to share the below article ‘The Most Annoying Text You’re Sending All the Time’ that you might like to refer to. It is factual and funny :)

And, now let's talk about science!

Voice communication empowers reinforcing connections with old friends.

Photo by Antonino Visalli on Unsplash

Researchers used various experiments to gauge connectedness in the study.

In one experiment, 200 people were asked to predict how they would react if they were contacted by an old friend via email or by phone and then assigned one or the other randomly. Although people anticipated phone calls to be awkward, hearing another voice actually made the call more comfortable.

Study co-author Amit Kumar, an assistant professor of marketing at the McCombs School of Business, stated: “People reported that they felt more comfortable conversing on the phone than with their old friend via email, and noticed no sense of awkwardness,”

It even encourages a greater sense of connection to strangers.

Photo by Waqas Saeed on Unsplash

In another experiment, researchers had strangers talk on the phone, via text message, or over video chat.

When strangers conducted their communication via voice communication, regardless of whether by video or audio alone, they felt significantly more connected than when they communicated via text.

Texting is preferred due to its ease, velocity, and simplicity.

Sabrina Romanoff, PsyD is a Harvard-trained clinical psychologist based in New York City who argues that people prefer calling or texting because of convenience.

She continues with the assertion that it allows them to “respond information exactly as they intend without being surprised by the unexpected additions of the other party.”

Texting, however, can obscure your message.

Photo by Marten Newhall on Unsplash

Romanoff asserts that texting can make it difficult to glean the real meaning behind a conversation.

“When you consider the net effect of the message, a phone call is actually more convenient,” she explains.

“Each party is more current, and thus, able to discern the meaning behind the content without dwelling on the infinite possibilities of words and punctuation.”

With regard to the symbol that should rather not be sent in a text, read more about why people won’t trust you if you text it.

Do you think that this article will shape your opinions or influence your behavior? Do leave a comment and let me know your thoughts.

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